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How it Works
At Lingerieisland.com we strive to offer you fair market
prices for our products. However, we understand that in
a constantly-changing dynamic business environment we
may not be able to offer the best price for every
product we sell in every instance. So, we offer our
PriceMatch Protection Guarantee.
If you find the same product for less at a competitor's
website, while visiting their store, or while browsing
their catalog, we will match the price for you for the
same product upon request.
All we ask is that you provide us with basic information
about how we may contact you and details about the
source you have found, needed so that we may verify the
price you are asking us to match. Once verified we will
issue a price adjustment to you. Generally, the entire
process takes about two business days.
What prices we will match?
When submitting your PriceMatch request, please keep in
mind—
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We will compare prices for new, base-priced units only,
excluding any add-ons, options, or other special
features which may affect price;
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The base price does not include shipping, taxes, or
other charges;
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The price you have found must be from an Authorized
Dealer within the US for the same brand and catalog
number and for shipment to US destinations only. Prices
found on internet auctions or other auctions, from
unauthorized sellers, from other unauthorized sources,
or from non-US dealers or ship-to destinations, will not
be considered for PriceMatch;
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The price you have found must be the Dealer's regular,
advertised price for a current, available item. The
price you found cannot be a special, closeout,
discontinued, blemished, year-end, inventory reduction,
or any other type of advertised sale price, or a price
offset by coupons, rebates, or other dealer incentives
or one-time price reductions;
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PriceMatch requests may not be combined with any other
coupons, promotional discounts, specials or other price
incentives offered by lingerieisland.com, either before or
after the item has been purchased.
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Prices and price sources you have found which do not
meet these criteria will not be approved for PriceMatch.
How to submit a PriceMatch request
You can request a PriceMatch for any item that you see
the PriceMatch button icon available. The PriceMatch
button icon will only be displayed and available to you
when you are viewing any new product detail page within
the www.lingerieisland.com website. By clicking on the
PriceMatch icon, relevant product information is
recorded along with information which you provide when
completing our on-line PriceMatch Request Form. Once we
verify the price you have found, we will reply to you by
e-mail telling you that we have matched your price.
If we are unable to verify the Price you have found...
If for any reason we are unable to verify the
information you have provided us, we will contact you by
e-mail telling you what our findings are, and we may
request additional information or clarification. You are
welcome to provide any additional information to support
your PriceMatch request. However, we reserve the right
to deny any PriceMatch request which does not follow the
guidelines provided here, or in which incomplete or
inaccurate information is provided to us.
Your Privacy
In order to process your PriceMatch request, we request
basic information from you so that we may verify the
price you have found and respond to you by e-mail. In
some instances we may also contact you by e-mail for
additional follow-up information or clarification.
However, the information collected is used solely and
exclusively for the purposes of answering your
PriceMatch request, and we will never use this
information for any purposes other than those stated
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